wireless track system small

DTS Systems or older (black boxes)- The most common problems are with address and mode settings. Try to isolate the problem by setting up the components one at a time in a controlled environment. Start with all of the components powered off, then turn the Timer on. Slowly go through the options checking the mode and the address. Then power on the other units one at a time (checking addresses) until the system setup is complete and working or the problem has been reproduced. Once the problem has been isolated, refer to the trouble shooting guide for instructions on fixing the problem.

  • One of the units is powering on but then "freezes up" and will not sync or power off.
    1. Replace the batteries with Alkaline batteries. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE).
    2. If the batteries are still good, remove the batteries for 30 seconds to reset the unit, then replace and try again.
    3. If this does not fix the problem the unit will need to be returned for repair.
  • One of the units is not powering on.
    1. Replace the batteries with Alkaline batteries. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE)
    2. If the batteries are still good, remove the batteries for 30 seconds to reset the unit, then replace and try again.
    3. If this does not fix the problem the system will need to be returned for repair.
  • One of the units is powering down by itself.
    1. Replace the batteries with Alkaline batteries. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE)
    2. If the batteries are still good, remove the batteries for 30 seconds to reset the unit, then replace and try again.
    3. If this does not fix the problem the system will need to be returned for repair.
  • The Timer is missing starts from the Wand.
    1. Replace the batteries with Alkaline batteries. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE). Use only Alkaline batteries, the system will not work correctly with dry cell.
    2. Check the power level on the Timer. If it is set to a lower power level, set it to a higher level. The high power settings are "ALL" and "DH". The low power setting is "SL".
    3. Make sure that the Timer is at least 25 feet (8 meters) away from the Wand. If the Timer is to close to the Wand it will be over powered and miss the signal.
    4. Keep two-way radios as far away from the Timer as possible. Try not to "talk over" the Wand (talking on the radio just after a skier is going throuth the Wand stick).
    5. If problem continues the system will have to be returned for repair.
  • The Timer is missing finishes, splits, or starts from the Photocell.
    1. Replace the batteries with Alkaline batteries. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE). Use only Alkaline batteries, the system will not work correctly with dry cell.
    2. Make sure that all of antennas are propertly attached to the units.
    3. Check the power level on the Timer. If it is set to a lower power level, set it to a higher level. The high power settings are "ALL" and "DH". The low power setting is "SL".
    4. Make sure that the Timer is at least 25 feet (8 meters) away from the Wand. If the Timer is to close to the Wand it will be over powered and miss the signal.
    5. Keep two-way radios as far away from the Timer as possible. Try not to "talk over" the Wand (talking on the radio just after a skier is going throuth the Wand stick).
    6. If problem continues the system will have to be returned for repair.
  • The Timer is starting by itself. (false starts)

    The only way a Brower Timer can start or finish is from a Brower Timing transmitter. If you are receive a start or finish that you do not beleive is yours either your beams are misaligned or there is another Brower Timing System in the area on the same channel as your system.

    Starting with Bib ID Wand

    1. Make sure the photocells are not synced as a start by breaking the beam and noticing if the clock starts.
    2. Resynce the system to a different channel.

    Staring with Photocell

    1. Increase the power level on your IRE to a higher setting.
    2. Re-align the Photocell with you IRE as described below.
    3. Check the batteries on the IRE and the Photocell, if low replace with fresh alkaline batteries.
    4. Resynce your system to a different channel.
    5. If problem continues the beam set will need to be returned for repair.

    Tip: When aligning the beams direct the IRE toward the Photocell until the Photocell stops beeping. Rotate the IRE to the left until the other unit starts beeping again then back until it stops beeping. Note this position then rotate the IRE the right until it starts beeping. Rotate the IRE to the middle of these two positions. Repeat this process for vertical postioning.

  • The Timer is starting by itself. (false starts)

    The only way a Brower Timer can start or finish is from a Brower Timing transmitter. If you are receive a start or finish that you do not beleive is yours either your beams are misaligned or there is another Brower Timing System in the area on the same channel as your system.

    1. Increase the power level on your IRE to a higher setting.
    2. Re-align the Photocell with you IRE as described below.
    3. Check the batteries on the IRE and the Photocell, if low replace with fresh alkaline batteries.
    4. Resynce your system to a different channel.
    5. If problem continues the beam set will need to be returned for repair.

    Tip: When aligning the beams direct the IRE toward the Photocell until the Photocell stops beeping. Rotate the IRE to the left until the other unit starts beeping again then back until it stops beeping. Note this position then rotate the IRE the right until it starts beeping. Rotate the IRE to the middle of these two positions. Repeat this process for vertical postioning.

  • One or all of the units is not syncing.
    1. Check battery level the batteries with Alkaline batteries if needed. (Three AA batteries for the Timer and Wand, three AAA for the Photocell, and one 9 Volt for the IRE).
    2. If the batteries are still good, remove the batteries for 30 seconds to reset the unit, then replace and try again.
    3. Check USB cord for wear.
    4. If problem continues return unit for repair.